Capital One Credit card Important Information for Capital One-issued American Express and Discover Card Customers

We’re excited to welcome Capital One Credit Card Direct Merchants Bank American Express, Card Services Discover, Direct Merchants Bank Discover, Direct Rewards Discover and Direct Rewards Discover card customers. We are committed to ensuring a smooth transition and keeping you up-to-date. Check out hellocapitalone.com for important Capital One Credit Card information regarding your transition to a Capital One MasterCard. If you can’t find the information you need, please call the toll-free number on the back of your card or on your statement.

This information is not applicable to former HSBC customers who have already received their Capital One Credit Card

Activate a new Capital One Credit Card

You can activate your new Capital One credit card quickly and easily online once you’ve received your new Capital One Credit Card in the mail. You’ll just need to have your card handy to enter the 3-digit CVV code. Once you’ve activated your Capital One Credit Card, you can link your new account to other Capital One credit card accounts you have.

Activate your credit card now.

Looking for debit card activation? Capital One Bank customers can call 800-220-2940. Capital One 360 customers click here for more information.
Personalize Your Card
To customize your Capital One credit card with a picture, visit the Image Card page. You can upload your own picture to put on your card, or select one from our library.
Balance transfers
Find out about transferring balances to your Capital One credit card.
Secure Chat at Capital One
Chat agents are available 24/7 to answer servicing questions about your existing Capital One credit card account. To chat with an agent, just sign in to Online Banking and click the “Contact Us” link at the top of the page. Then scroll down to the bottom of the page and select “Chat now for real-time help” within the “Contact Us” section. Unfortunately chat is not available for tablet or mobile devices at this time

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Capital One 360

Frequently Asked Questions
I have more than one Capital One credit card account. How can I access all of my credit card accounts with the same sign in information (user name and password)?Found in Corporate Info: Online Banking
Why should I use my Capital One credit card ?Found in Credit Cards: No Hassle Giving Site
What if I don’t have a Capital One credit card ?Found in Credit Cards: No Hassle Giving Site
Can I request a credit line increase for a different Capital One credit card account?Found in Credit Cards: Credit Line Increase
Are all Capital One cards eligible for credit line increases?Found in Credit Cards: Credit Line Increase
Is my Capital One card eligible?Found in Credit Cards: No Hassle Giving Site
Capital One Web Site Results
Corporate Card Program — Charge Cards | Capital One
Corporate Credit Card
https://www.capitalone.com/commercial/corporate-cards/
Spark Business Credit Cards | Capital One
Small Business Credit Cards “My Spark card doubled my rebate cash-back from my previous business card . I love it, and recommend it to all my business colleagues.”
https://www.capitalone.com/credit-cards/business/
Capital One Financial Education — Understanding credit card terms
Credit Card Basics — Understanding Credit Card Terms Take note of whether rewards expire, and if there are limits regarding how many points you can earn. Make sure the other core terms of the card are the best you can get—compare interest rates, fees, and credit limits to make sure that the rewards are worth the costs associated with the card .
https://www.capitalone.com/financial-education/credit-and-loans/credit-cards/credit-card-terms/
Spark Miles for Business | Capital One
Spark Miles From Capital One 50,000 Bonus Miles Earn a one-time bonus of 50,000 miles—equal to $500 in travel—once you spend $4,500 on purchases within the first 3 months 1 Free Employee Cards Add employee cards at no additional cost, and earn all the rewards from their purchases Annual Fee $0
https://www.capitalone.com/credit-cards/business/spark-miles/
Spark Classic for Business | Capital One
Spark Classic From Capital One Fraud Coverage and Alerts $0 Fraud Liability if your card is lost or stolen, and get real-time alerts of fraud attempts via text, email, or phone Free Employee Cards Add employee cards at no additional cost, and earn all the rewards from their purchases See how much you could earn Slide right or left 1
https://www.capitalone.com/credit-cards/business/spark-classic/
Capital One Financial Education — Types of Fraud
Privacy, Security, and Fraud Protection — Types of Fraud Theft of a purse or wallet— Stealing wallets and purses containing your driver’s license or ID card , Social Security card , credit cards , ATM cards, or other personal information Mail theft—
https://www.capitalone.com/financial-education/identity-fraud/types-of-fraud/
Capital One Financial Education — ATM and Debit Cards
Types of Services — ATM and Debit Cards More Information: ATM and Debit Cards In addition to your checkbook, most banks also give you either an Automatic Teller Machine (ATM) card that gives you 24 hour access to the money in your account through ATM’s, or a more sophisticated debit card that lets you both access ATM’s and use the card for purchases.
https://www.capitalone.com/financial-education/money-basics/services/atm-and-debit/
Customize Credit Cards With Personalized Photos | Capital One
Personalize Your Credit Card With Image Card Make a statement with a personalized Capital One credit card
https://www.capitalone.com/credit-cards/benefits/personalize/
Credit Cards for Average or Building Credit | Capital One
Credit Cards For Average Or Building Credit Explore each card’s features below … See which Capital One ® credit card is right for you Whether you’d like to improve your credit, need to rebuild, or you’re just starting out—you can find a card here to help you meet your goals. … Compare all credit cards
https://www.capitalone.com/credit-cards/average-and-building/
Venture Miles Rewards Credit Card | Capital One
Venture From Capital One This card is for people … … features and benefitsCapital One ® cards come with these … Capital One Credit Tracker Enjoy … … purchased with your credit card . Use this credit card with Apple PayTM Rate and fee information CAPITAL ONE® For Credit Card Tips from the Consumer Financial Protection Bureau To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at http:// Are There Any Other Penalty Fees Associated With This Card That Are Not Listed In The Box Above?